**Last Updated:** 2025-06-01
Your privacy is our highest priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information. We are committed to transparency and giving you control over your data.
## Personal Information Collected
We collect only the following personal information that you voluntarily provide to us:
- Name: Your full name for identification and communication purposes
- Email Address: Your email address for direct communication and account-related notifications
- Phone Number: Your telephone number for direct contact when necessary
- Mailing Address: Your physical address for service delivery and communication purposes
**We do not collect any additional personal information beyond what is explicitly listed above.**
## Usage Data
We may collect limited, non-personal usage data to improve our services, including:
- General geographic location (city/state level only)
- Device type and browser information
- Pages visited and time spent on our website
- Referring website information
**Important:** This usage data is anonymized and cannot be linked back to your personal information.
## Cookies
We use only essential cookies necessary for website functionality. These cookies:
- Enable basic website features and navigation
- Remember your login status (if applicable)
- Do not track your browsing behavior across other websites
- Are not used for advertising or marketing purposes
**We do not use tracking cookies, advertising cookies, or third-party analytics cookies.**
## How We Use Your Information
Your personal information is used exclusively for:
- Direct Customer Communication: Responding to your inquiries, providing customer support, and delivering requested services
- Service Delivery: Fulfilling orders, processing requests, and providing the services you've requested
- Account Management: Managing your account and maintaining accurate records
**We explicitly do NOT use your information for:**
- Marketing campaigns or promotional emails
- Selling or sharing with third parties for marketing
- Building customer profiles for advertising
- Any purpose not directly related to your specific requests
## Preventing Fraud
We may use your information to prevent fraudulent activities and protect both you and our business from:
- Identity theft and unauthorized access
- Fraudulent transactions or service requests
- Security breaches and malicious activities
Any fraud prevention measures are implemented with privacy-first principles and minimal data processing.
## Disclosure of Your Information
**We do not sell, rent, or share your personal information with third parties.**
We may only disclose your information in the following limited circumstances:
- Legal Compliance: When required by law, court order, or government regulation
- Service Providers: To trusted vendors who provide essential services (payment processing, shipping) under strict confidentiality agreements
- Business Protection: To protect our legal rights, prevent fraud, or ensure user safety
- With Your Consent: When you explicitly authorize us to share specific information
**All service providers are contractually bound to protect your data and prohibited from using it for their own purposes.**
## Data Security
We implement comprehensive security measures to protect your personal information:
**Encryption Standards:**
- All data is encrypted both in transit and at rest using industry-standard encryption
- Personal information is never stored or transmitted in clear text
- Secure protocols (HTTPS/TLS) are used for all data transmission
**Access Controls:**
- Strict access controls limit who can view your personal information
- Regular security audits and vulnerability assessments
**Data Protection Measures:**
- Regular security updates and patches
- Secure server infrastructure with firewall protection
**Data Retention:**
- Personal information is retained only as long as necessary for the stated purposes
- Secure deletion procedures when data is no longer needed
- Regular review of data retention practices
## Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request your data in a portable format
- Objection: Object to processing of your personal information
To exercise these rights, contact us at [email protected]
## Data Minimization Commitment
We practice data minimization by:
- Collecting only the information essential for our services
- Retaining data only as long as necessary
- Regularly reviewing and purging unnecessary information
- Limiting access to personal information on a need-to-know basis
## Contact Information
For any privacy-related questions, concerns, or requests, please contact us:
- Email: [email protected]
We will respond to all privacy inquiries within 30 days.
## Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be:
- Posted prominently on our website
- Communicated via email if you have an account with us
- Effective 30 days after posting (unless legally required sooner)
**Your continued use of our services after changes indicates acceptance of the updated policy.**
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*This Privacy Policy reflects our commitment to protecting your privacy and maintaining the highest standards of data protection. We believe privacy is a fundamental right and design our practices accordingly.*